Privacy Policy

1. Who We Are

AerialCraft Drone Studio ("AerialCraft," "we," "us," or "our") is a professional drone photography and video agency based in Toronto, Ontario, Canada. Our website is aerialcraft.ca.

For privacy-related inquiries, contact us at: hello@aerialcraft.ca or (647) 914-2114.

2. Information We Collect

We collect information you provide directly to us:

• Contact information: Name, email address, phone number
• Project details: Location, service type, timeline, and requirements you share via our contact form
• Communications: Messages sent via email, WhatsApp, or phone
• Payment information: Processed securely through third-party payment providers — we do not store credit card details

We may also collect limited technical data automatically:

• Browser type and device information
• Pages visited and time spent on our website
• IP address (used only for security and analytics purposes)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Schedule and fulfill drone photography/video projects
• Send project updates and deliver completed footage
• Process invoices and payments
• Improve our website and services
• Comply with legal obligations

We will only contact you for marketing purposes if you have given us explicit consent to do so.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it with:

• Service providers: Formspree (form submissions), email providers, and payment processors — only as necessary to operate our business
• Legal authorities: When required by law, court order, or government regulation
• Business transfers: In the event of a merger or acquisition, with appropriate privacy protections in place

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by Canadian law. Client project records are typically retained for 7 years for accounting and legal compliance. You may request deletion of your data at any time (see Section 7).

6. Your Rights Under PIPEDA

As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for processing (subject to legal limitations)
• Request deletion of your data where applicable
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, email us at hello@aerialcraft.ca. We will respond within 30 days.

7. Cookies

Our website uses minimal cookies necessary for basic functionality. We do not use tracking cookies or advertising cookies. If you use the Google Translate feature, Google's own privacy policy applies to that service.

8. Third-Party Links

Our website may contain links to third-party sites (Instagram, LinkedIn, etc.). We are not responsible for their privacy practices and encourage you to review their policies.

9. Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

For any privacy-related questions or concerns:

• Email: hello@aerialcraft.ca
• Phone: (647) 914-2114
• Address: Toronto, Ontario, Canada